VIRTUAL ROUNDTABLE

Digital Disruption & Customer Experience in Africa's

Manufacturing & Distribution SECTOR

An Exclusive Interactive Online Session for Manufacturing & Distribution Leaders in Africa

3rd September 2020
10:30 AM - 12.00PM [Nigeria] | 11.30 am – 1.00pm [South Africa] | 12.30pm - 2.00pm [Kenya]

The current impact of the pandemic has been causing consumer behaviors to change rapidly alongside massive supply chain disruptions. 65% of manufacturers saying market uncertainty is the challenge they’re most worried about; maintaining revenues and profitability is top of mind.

 

Due to this, there’s a growing need to save costs, capitalize on the current trends & opportunities, align your operations, work closely with the right partners and sell the right product at the right time in the market – all this can be achieved by integrating digital in an intelligent way!

 

As per a recent report by McKinsey, “The manufacturing industry is set to double itself to $64 trillion by 2030.”

 

We are bringing together manufacturing & distribution experts who will share key insights on how to achieve bottom line business benefits and stay at the top of your industry and prepare for the post-pandemic world.

Agenda

What we have planned for you?

40 Mins - Panel Session

Live panel session with Q&A.

30 Mins - Breakout Session

You’ll be placed in smaller sized groups a digital roundtable where you’ll be given the chance to have relaxed and meaningful conversations with other South African CX and digital leaders.
​

15 Mins - Wrap up

Wrap up with key insights and actionable takeaways.

Speakers

Learn from global leaders and experts

Rita Ndidi Amuchienwa
Strategy and Business Leader
Schneider Electric
Gerhard Hattingh
Digital Enterprise Director
Siemens South Africa

Nancy Moodley
Head of Customer Experience, Digital & CRM

Nissan SA

Dee Chetty
Director: Customer Experience
Philip Morris International

Anand Subramaniam
Director of Strategy

Oracle

Nayab Rafiq
CEO
Pinnacle Middle East
Rita Ndidi Amuchienwa
Strategy and Business Leader
Schneider Electric
Gerhard Hattingh
Digital Enterprise Director
Siemens South Africa

Nancy Moodley
Head of CX, Digital & CRM

Nissan SA

Dee Chetty
Director: Customer Experience
Philip Morris International

Anand Subramaniam
Senior Director of Strategy

Oracle

Nayab Rafiq
CEO
Pinnacle Middle East

“We’re making this fun, engaging and informative. So you can take a break from your daily grind and get some fresh energy and ideas from outside your bubble.” 

Days
Hours
Minutes
Seconds

Key Topics

CX & Digital Transformation Trends in the new-normal era & their impact on Manufacturing & Distribution industry

Learn how to influence your customers earlier in the buying cycle by optimizing your
marketing campaigns.

Optimizing Supply Chain Processes: 

Create effective relationships with your distributors and partners

Focused Customer Targeting: 

Identify, Define & Engage the right customers for your business

Automation & Innovations

enabling efficiencies, growth and cost savings

Explore the emerging channels such as D2C and B2B Commerce leading to increased reach, sales, and awareness.

Exclusively Designed For

C-level Executives
VPs/Directors/Heads/Senior Managers of:

Marketing, Customer Experience, Digital, Digital Transformation & Operations

LIMITED SEATS, REGISTER NOW

Please note that this is a free of cost event for relevant job titles and companies. To invited participants if you haven't received a formal invitation please contact us - info@pinnaclemiddleeast.com

*Please note that Pinnacle Middle East holds the right to reject registrations that do not meet the criteria for this event.


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